Contact Us

We’re here to help! Whether you have questions about our products, need assistance with an order, or just want to share feedback, feel free to reach out. Reach out to us anytime.

Get in Touch

Reach out to us anytime, and we’ll get back to you within 24 hours.

[email protected]

0800 265 888

Call us Monday to Friday, 8:30 AM – 5:30 PM.

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Visit Us

We invite you to visit our Te Rapa showroom and enjoy a relaxed, inspiring environment, and a complimentary barista latte or espresso while you are here.

17 Perclo Place, Te Rapa, Hamilton 3200, New Zealand

Monday – Friday, 8:30 AM – 5:30 PM

Delivery is FREE on orders over $1000. For orders under this amount, delivery fees will be calculated at checkout.

Please refer to our Delivery Policy for full details.

Standard delivery is typically expected within 5-10 working days from the date of order confirmation. If delivery is expected to exceed this timeframe, our team will contact you to keep you informed and provide updated delivery estimates where applicable.

Please refer to our Delivery Policy for full details.

Once your order has been dispatched, you’ll receive an email with a tracking link so you can follow your delivery.

Contact our team or visit our showroom — we are happy to help.

Returns require prior approval. Please refer to our Cancellations & Returns Policy for full details.

Change-of-mind returns are subject to our Cancellations & Returns Policy and require prior written approval.

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Help & Support

Have questions or need assistance? Our friendly team is ready to help with orders, shipping, or product care. Contact us anytime—we’re just a click away!

We reply fast, usually in 24 hours.